Returns & Exchanges

At Epaulet Brand, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. We offer returns or exchanges on unworn, unwashed, and unaltered merchandise within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Ship the Item

Affix the prepaid shipping label provided via the portal and drop off the package at any authorized carrier location.

4

Receive Refund or Credit

Once our team inspects the returned goods, your refund will be processed to the original payment method or store credit will be issued within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing